12 Transactions to Test Before Choosing Restaurant POS
A good-looking table plan is not enough. Evaluate restaurant POS against the transactions and mistakes that occur during a busy service.
Rehearse table service
Open a table, set guest count, add products with options and notes, move the table and merge bills in service order. Observe unnecessary screen changes in frequent waiter tasks and confirm permissions when responsibility changes.
- New and open tables
- Options and notes
- Move and merge tables
- Waiter permissions
Test preparation and failure scenarios
Check that hot kitchen, cold kitchen and bar products reach their correct stations. Test empty printer paper, lost network and incorrect routing. Observe the message shown to staff and how repeat sending is controlled.
- Station routing
- Preparation status
- Reprint permissions
- Network and device interruption
Complete payment and shift close
Test splitting by product, merging bills, complimentary items, cancellations, discounts and cash-card part payments. Ask which reports show open tables, payment differences and user activity at shift close.
- Split and merge bills
- Complimentary items and discounts
- Part payments
- Open bills and shift reports
